- When ordering please enter the full address including the postcode of the recipient. we will not be held responsible for items that are not delivered due to incorrect details
- Any changes of particular (e.g. receiver’s address, messages, etc) must be make within 6 hours in advance or the day before.
- Cancellation of orders will be subject to 20% handling/processing fee.
Request to leave item at door
The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorstep, porch, yard or any location where the recipient cannot accept the arrangement themselves. we cannot be held responsible for missing or faulty product due to this special request.
Recipient refusal of delivery
If the recipient refuses to accept a delivery, you may be held fully liable for the cost of the gift.
Bouquet size, shades, bloom size and color might vary from the pictures shown.
All flowers are perishable items and they are not guaranteed to be completely flawless.
All contents inside the website is for information only. we are not liable for any loss or damage, directly or indirectly whatsoever, loss of data or profit or any other matters which has negative impact to you due to use of this website.
Stembyme florist is not liable for any others issue which is not under our control or beyond our control.
Stembyme florist will not be available outside operation/business hours.
Acceptance order policy
We reserve the right to reject or refund your orders. in the event of rejection, we will refund the payment received via the payment method used to place the order previously.